FAQ’s

What is the process for making a purchase?

Making a purchase at mdleather.com is a simple process. You can browse by collection or product, add your desired items to your shopping bag, and follow the prompts during checkout. You will receive a confirmation email after completing your order and a dispatch email once your order has been shipped.

What are the accepted payment methods on doggearleather.com?

At mdleather.com, we accept all major credit and debit cards (including prepaid cards) from Visa, Mastercard, and Maestro. We also accept payment via Apple Pay, Google Pay, Shop Pay.

After placing an order, is it possible to change the delivery address?

We apologize that you cannot modify the delivery address after confirming your order. If you need to change the delivery address, please cancel your order and place a new one with the correct address.

What is the expected delivery date for my order, and is there a method to track its status?

The delivery time and shipping method will depend on your selected options during checkout. Please refer to our Shipping page for further information.

May I know the procedure for returning items to your company?

If you need to return non-sale and non-personalized items, we accept returns. Please review our Returns Policy for complete details on the process.